01
About the
Brand
Carat Perfect is a New York-based jewelry brand specializing in 100% real, lab-grown diamonds. Their value proposition combines premium craftsmanship with ethical responsibility through advanced HPHT and CVD technology. The brand emphasizes transparency, sustainability, and personalized luxury without environmental impact.
02
Key
Challenges
Carat Perfect's existing digital infrastructure presented significant constraints that compromised their ability to effectively communicate their premium positioning and ethical differentiation. they faced several critical challenges:
Fragmented customer journey disrupting the premium shopping experience.
Technical limitations preventing effective showcasing of lab-grown diamond brilliance.
Limited customer retention mechanisms impacting lifetime value.
Inadequate personalization capabilities hindering relationship development.
Suboptimal product display functionality complicating diamond selection process.
03
Solutions
03
Results
The transformation delivered quantifiable performance improvements across key metrics:
Mobile engagement duration increased by ___.
Cart abandonment decreased by ___.
Organic traffic improved by approximately ___.